Shipping & Delivery Policy
At ZenAum Essences, we are committed to ensuring a smooth and convenient shopping experience for all our customers. Please read the following guidelines for order fulfillment and delivery.
Prepaid Orders
- Free Shipping: Enjoy free shipping on all orders exceeding INR 399.
- Shipping Charges for Smaller Orders: A nominal shipping fee of INR 50 will be applied to orders below INR 399 during checkout.
- Extra 5% Off: Receive an additional 5% discount on prepaid orders.
Cash on Delivery (COD) Orders
- COD Fee: A nominal COD fee of INR 50 will be added to the order at checkout.
- Order Confirmation: Our team will contact you to confirm the details of your COD order before processing it.
- Order Cancellation: If we are unable to reach you within 8 days of order placement, the order will be automatically canceled.
- Processing Time: Once confirmed, your order will be shipped within 24 business hours.
Estimated Delivery Time
Orders are typically delivered within 5–7 business days depending on your location. However, delivery times may vary during high demand or unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email or SMS to monitor the status of your delivery.
Contact Us
For any questions or concerns regarding your shipment, feel free to reach out to us:
- Phone: 9560015326
- Email: care@zenaum.in
- Website: www.zenaum.in
We thank you for choosing ZenAum Essences and look forward to delivering our pure and natural products right to your doorstep!
