Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from zenaum.in. By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. We refer to this automatically-collected data as “Device Information.”

How We Collect Device Information:

1. Cookies: Data files placed on your device or computer that often contain a unique identifier. You may choose to accept or decline cookies, but declining may limit your ability to use some features.
2. Log Files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
3. Web Beacons, Tags, and Pixels: Electronic files used to record information about your browsing behavior on the Site.

Order Information

When you make or attempt to make a purchase through the Site, we collect information such as:

• Name
• Billing and Shipping Address
• Payment Details (including credit/debit card numbers)
• Email Address
• Phone Number

This is referred to as “Order Information.”

How We Use Order Information:

1. To fulfill orders placed through the Site, including payment processing, shipping arrangements, and providing invoices or confirmations.
2. To communicate with you regarding your orders or support inquiries.
3. To screen orders for potential risk or fraudulent activity.

Payment Gateway

All online payments on zenaum.in are processed through secure third-party gateways. We do not store or access your card or net banking details. Our payment partners use advanced security protocols to ensure safe transactions.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, compliance requirements, or legal obligations. Updates will be posted on this page and are effective immediately. We recommend reviewing this policy periodically.

Contact Us

If you have any questions or need clarification regarding this Privacy Policy, please contact us:

• Website: www.zenaum.in
• Email: care@zenaum.in
• Phone: +91 9560015326

Your trust and privacy are important to us at ZenAum Essences. We are committed to safeguarding your information and providing a secure shopping experience.